Booking for courses can be done by email or by post. You must return a hard copy of the enrolment form for the course you wish to attend. Your place is not secure until I receive this hard copy and the deposit for your course. Places are allocated strictly on the basis of first come first served. I never break this rule to allow queue jumping. I never put additional dogs on a course. Our courses are limited by the number of dogs enrolled to ensure you all get a good training experience and value for money.
Cosford Dog Training accepts payments made by cash, cheques, or bank transfers. Magic beans are not accepted.
We promise to respect any personal data you share with us and keep it safe. This policy explains who we are, what information we collect, how and why we use it, how it is stored, and your rights in regard to any information you share with us. Please read this information carefully, as by providing your data to us you acknowledge you have read this policy and understand we will process your data in accordance with its terms.
Who are we?
Cosford Dog Training is a sole trader established in 2001 and encompasses Skylarks Animal Management Publishing. Our address is Skylarks, County Lane, Codsall Wood, WV8 1RL. We promise to use the information we collect about you in accordance with the General Data Protection Regulation (2018) (GDPR), the Data Protection Act (2018), and the Privacy and Electronic Communications Regulations (PECR, 2003). We aim to be clear when we handle your data, and not do anything you wouldn’t reasonably expect.
What information do we collect? You may be required to give us personal information when you book any of our training or behavioral services. We may collect the following information from or about you:
Name, Postal address, Telephone number(s), email address, access requirements, allergies, and dietary requirements (for you and your dog)
As recorded above, this includes health information such as disability needs (e.g. to assist with training) or allergies, particularly those affecting your dog. We may ask for other information specific to a job or volunteering role you are applying for.
We do not collect from or share personal information about you with third parties.
We use the information you provide
to contact you if there is an important change to your booking or visit and to fulfill our contract with you
How we keep your data safe
Electronic data is accessed by CDT employees only, for official purposes, stored for a minimum period, and then deleted. Hard copies are retained securely and destroyed as soon as is practicable on completion of our training agreement with you.
Changes to this policy
You have rights including the following:
to be informed of the ways in which we use your information, as we seek to do in this policy
you can request a copy of the personal information we hold about you
you can request that inaccuracies are corrected
in certain circumstances, you can request that we limit or cease processing or erase your personal data
you can lodge a complaint with the Information Commissioner’s Office or through the Fundraising Regulator, or the relevant authority in your country of work or residence
Do you have any questions or concerns? Write to us at the address listed above or Email: email@example.com